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Archive for November, 2016

The Security Guard Profession

blog-2Security is an industry that will never go away. With all the potential threats in today’s society, more and more businesses are in need of help to protect their property, assets, and people. However, it is a profession that is not addressed often enough.

Almost every form of business utilizes security, and the duties of a security guard can vary drastically depending on the employer and assignments. It is for this reason, hiring the right guard for the right position is critical to the success of the security provider and the security professional.

Over the course of my fourteen-year career in security, it has been rewarding to work with so many interesting and talented people. Some for only a few years while pursuing their education for another profession. About 7 years ago, a security guard I worked with got accepted into dentistry school. He worked with us for three years to make ends meet, and every free moment he would be studying. When I found out he got in, I was so proud of him. I was pleased that we were able to provide him with a schedule and site that would work for him. I find there are many reasons why people apply to become a security guard. However, these seem to be the most popular:

  • Immigrants trying to find stability in Canada
  • Ambition to get into law enforcement
  • Stop gap measure while pursuing their aspiring career
  • Employees choosing security as their profession

As a manager, it is so important to understand the goals of our employees and place them in positions where they will succeed. It is so gratifying employing security professionals that stay employed at ASAP as their chosen career. However, it is just as rewarding seeing our security personnel pursue their dreams whether it is in law enforcement or another industry.

blog-1I read an article from the Toronto Star last week that sparked my attention. The article was about an immigrant that came to Canada and worked as a security guard while pursuing his career. I found his story inspiring. He was working as concierge security in a condominium while taking courses to as a journalist/writer. Mayank Bhatt eventually wrote a book titled ‘Belief’, and it is now available at Indigo. I went out of my way to buy this book, as I wanted to support this former security guard.

Getting to know the people that work on the field is such a gratifying part of my career.

 

Posted in: Protective Services and Investigations

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The Necessity of Protection Services in Canada

I had a discussion among several security professionals about five years ago. We discussed the need for high-quality protection services in the Canadian market. The consensus was that there was not going to be high demand in a country as safe and secure as Canada. Our environment was considered very different from the market in the US and South America. Since that discussion, a lot has changed. Terrorism is not a strange phenomenon anymore, and violent incidents are on the rise. Protection services are being used for all sorts of situations, such as a high-risk termination. Having an agent present in the room or close by will have a deescalating and calming effect. There are also many larger scale events where protection is required; AGMs and conferences where protests are expected, such as in the forestry or nuclear industry. Pipelines are often controversial and attract protestors who are against building pipelines on aboriginal grounds or through nature reserves.

For example, just a few weeks ago, thousands gathered in downtown Vancouver on Saturday to protest Enbridge’s Northern Gateway pipeline project. At the same time, at the other end of the country, about a thousand people gathered in Nathan Phillips Square in Toronto to protest President-elect Donald Trump and his proposed policies.

In general, when an event creates risks to employees or the public, there is no question about the need for an immediate, safe resolution. To prepare for a potential crisis is vital. A provider of protection services should formulate a detailed plan customized for their client’s needs. The plan needs to outline the scope and describe how decisions will be made and what resources will be deployed against predetermined threats. It should also specify all the relevant details of agents involved, contact and escalation protocols and what if scenarios. It is beneficial to include client training to ensure their awareness of any security vulnerabilities and to teach control tactics.

Hopefully, the proactive measures being taken will limit the incidents of future protests and other high-risk events.

Posted in: Protective Services and Investigations

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