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Missing a Load?

A truck with a trailer full of avocados from the southern US was expected to arrive in Brampton, Ontario on Saturday. When the trailer did not arrive on time, the receiving party started calling the supply chain partner to find out where the trailer had gone missing. This disrupted the delivery to one of the largest grocery chains, leading to unhappy customers.

Cargo loads go missing on a regular basis, specifically in the corridor between Windsor and Montreal. The missing goods are usually high value, easy to sell electronics, pharmaceuticals, and clothing but in the last decade, we have seen it change to include vegetables, fruit and baby formula to name a few. There seems to be a buyer for every type of product.

The MO varies widely from breaking into a parked trailer to taking a trailer or even the truck and trailer completely. Smashing through a fence of a trailer yard and using a cab to hook up the trailer is a common occurrence. Most often the criminals know what trailer to take as they have acquired inside information.

Another way of getting the wanted product is stealing the cab and trailer when left unattended by the driver. Many trucks are left idling when the driver gets out at a truck stop. The thieves quickly drive to a predetermined location to hook the trailer to another cab and then drive off to a warehouse or a dealer that will buy the stolen goods.

The consequences are serious as thefts can result in a financial and reputational loss. Also disrupting the supply chain may lead to empty shelves. Since a company’s reputation is on the line, there is a high rate of unreported thefts.

Several steps can be taken by the trucking, insurance, and logistic industry to help prevent these types of crimes.

  1. Review of the supply chain security

To secure cargo, supply chain partners should employ a multi-layered approach that incorporates the latest technology and fine-tuned basic practices, such as extensive staff training

  1. Do a site risk assessment

One of the most obvious steps for a company to take is to have a site risk assessment done. Even if the security situation is being assessed by an in-house security professional, a second pair of eyes always seems to lead to increased insight. The findings presented in a report can then be used to improve the security situation to reduce cargo crime.

A proper assessment includes a physical inspection, review of procedures and interviews with management and front line staff. The findings will then be discussed with management and recommendations will be formulated. In most cases, the recommendations consist of physical security enhancements (access control or CCTV), development or update of procedures and training of staff. Making front line staff aware of the risks and teaching them how to act in various circumstances will have a positive effect. Not only will it help reduce theft, but it will also boost morale.

Posted in: Protective Services and Investigations

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TruckNews.com Article: How to stop cargo crime from happening to you

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June 20, 2016
by Sonia Straface

KING CITY, Ont. — It’s no secret that cargo crime is a major issue in North America. In Canada alone, cargo theft costs the economy $5 billion per year.

So to help fleet managers understand how to protect their businesses from cargo crime, Constable Chris Bertrand of the Peel Regional Police and Han Koren of Afimac Global spoke to attendees at the Private Motor Truck Council’s annual conference in King City, Ont.

In order for fleets to prevent cargo crime from occurring in their own operations, they need to think like a bank, according to Bertrand.

“You hear about bank robberies all the time. They’re in the newspapers, they’re covered on TV, but there’s only about 12 (in Peel Region) per year,” he said.

To compare that with cargo crime, there were 119 reports of cargo thefts in 2014, Bertrand said adding that the average loss for a cargo load is $145,000 while the average loss for a bank robbery is just over $1,600. Koren added that close to 50% of all cargo thefts go unreported.

So what are the banks doing to curb robbers?

First off, Bertrand said banks are much better at surveillance than the average trucking company.

“On average they have 22 security cameras in every bank. But not only that, the cameras are strategically placed,” he said. “So don’t just install one camera to capture the whole property, they have to be strategically placed.”

Bertrand explained that when you only install one camera, you only get one angle and most times you can’t see the face of the perpetrator because the camera is low quality and too far away.

Banks also use the media to their advantage, Bertrand said. Something the trucking industry doesn’t do for fear they will lose customers.

“Banks are never afraid to say they were victimized. A lot of trucking companies are, and that’s understandable because there’s a lot of competition in the trucking industry and you don’t want to have a customer read that your trucking company has had a number of loads stolen because then they’re not going to transport their products with you,” he explained.

Bertrand and Koren agreed that it could also be worthwhile for fleets to run voluntary background checks before hiring a new employee.

Koren said it doesn’t make sense to employ a driver responsible for $500,000 worth of cargo without doing a background check first.

One type of check on potential employees that fleets can do without doing a formal background check is social media profiling explained, Koren.

“So if you have a suspicion, or if you want to know more about who you’re recruiting, a check can be done on social media and it’s amazing what people share now on social media. Many companies as part of their recruiting process are using that tool,” he said.

A properly lit parking lot is also a good idea to consider as most cargo thieves would be put off by bright lights shining down on them, said Koren.

“Never leave your loads in truck overnight,” Bertrand added. “The vast majority of stolen cargo, that’s what happens. The driver wants to hit the road first thing in the morning. So they’re going to put the load in the truck, lock it up and then leave at night. Well, what the thieves are going to be doing is going to unsecured yards and they’re going to knock on a truck to tell if they truck is loaded or not and if it’s loaded, they’re going to take it.”

Furthermore, it would be wise to hire a security guard to man your yard 24/7 in order to thwart thieves from snooping around your yard, Bertrand said.

“The trucking industry is growing and sometimes this means more unsecured yards which make it easy to snatch loads,” said Koren.

Bertrand and Koren also said it would also be worth while to consider places GPS devices in your trucks, trailers and loads.

While all of these tips can take a hit on your wallet, both Koren and Bertrand said the money spent on risk management is worth every penny.

“You have to spend some money, but in the end you’re saving yourself money and huge headache of losing a load,” Bertrand said

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