I had a discussion among several security professionals about five years ago. We discussed the need for high-quality protection services in the Canadian market. The consensus was that there was not going to be high demand in a country as safe and secure as Canada. Our environment was considered very different from the market in the US and South America. Since that discussion, a lot has changed. Terrorism is not a strange phenomenon anymore, and violent incidents are on the rise. Protection services are being used for all sorts of situations, such as a high-risk termination. Having an agent present in the room or close by will have a deescalating and calming effect. There are also many larger scale events where protection is required; AGMs and conferences where protests are expected, such as in the forestry or nuclear industry. Pipelines are often controversial and attract protestors who are against building pipelines on aboriginal grounds or through nature reserves.
For example, just a few weeks ago, thousands gathered in downtown Vancouver on Saturday to protest Enbridge’s Northern Gateway pipeline project. At the same time, at the other end of the country, about a thousand people gathered in Nathan Phillips Square in Toronto to protest President-elect Donald Trump and his proposed policies.
In general, when an event creates risks to employees or the public, there is no question about the need for an immediate, safe resolution. To prepare for a potential crisis is vital. A provider of protection services should formulate a detailed plan customized for their client’s needs. The plan needs to outline the scope and describe how decisions will be made and what resources will be deployed against predetermined threats. It should also specify all the relevant details of agents involved, contact and escalation protocols and what if scenarios. It is beneficial to include client training to ensure their awareness of any security vulnerabilities and to teach control tactics.
Hopefully, the proactive measures being taken will limit the incidents of future protests and other high-risk events.